Frequently Asked Questions
1. How long do the meals last?
Our Meals are made fresh and will last up to 4-5 days in the fridge from the day of delivery. The meals can be stored in the freezer for up to 3 months. We recommend that you eat any salads or fish meals immediately. Meals during the week can be swapped around during the week/challenge. If you have never tried our meals we recommend to try one week before making a commitment.
2. When do you deliver?
We hand deliver in most cases on Sundays and Mondays in the Greater Toronto Area this includes: Toronto, York region, Durham Region, Halton Region, Simcoe County, Waterloo County, Welland County, Essex County, Elgin County, and Southern Ontario.
Orders must be placed by Thursdays Midnight for Sunday/Monday delivery in Greater Toronto Area and Tuesday delivery for out of province.
All other regions and out of province which includes Manitoba, Alberta, Saskatchewan, BC, Quebec, Nova Scotia and New Brunswick will be shipped by Courier UPS/FedEX and will arrive on Tuesday(s) and Friday(s).
All packages will arrive in a cooler bag or thermal bag with sufficient ice gel packs.
Please be sure to include delivery/drop off/ buzz code instructions if you live in a condo/apartment. Delivery can drop off happen between 3pm-10pm. Expect delivery delays during first week of the challenge, inclement weather and holidays.
Please contact us by email at 9RMeals@fitmeal.ca if you are unsure of your delivery area.
3. How do I heat up my meals?
We recommend to heat the meals in the microwave for 1.5 to 2 minutes depending on your microwave settings. If a microwave is not accessible, the meals can be placed on a baking dish and warmed in the oven at 350 degrees Fahrenheit until your preferred temperature (usually 5-10 minutes).
4. What if I don't train with an 9Round studio?
For best possible results in the 30-day Challenge, you will need to train with 9Rounds.
5. Can I swap meals around?
Of course! Once you have worked out your estimated daily energy (calorie) needs, you can use our pre-made meal plans or create your own from our library of recipes.
6. What if I have food intolerances or allergies?
Unfortunately, we do not cater to food allergies. Our facility is not nut-free or dairy free. Most of our dairy products do come in a separate condiment container. We will try to accommodate all requests with protein substitutions (limit to one protein substitution only.